1. Information We Collect

We collect personal and technical information to provide and enhance our services.

Information You Provide Voluntarily:

1. Name, phone number, and mailing address
2. Reservation or service details, preferences
3. Payment and billing information
4. Any details submitted through forms, communications, or customer service
5. Information Collected Automatically:
6. IP address, browser type, device identifiers
7. Access times, pages visited, referring URLs
8. Approximate location data
9. Information from Trusted Sources:
10. We may receive limited data from business partners or third-party platforms to enhance personalization.

2. How We Use Your Information

Your information may be used to:

1. 1. Manage customer service interactions or requests
   2. Provide notifications or updates (e.g., confirmations, alerts)
   3. Improve website functionality and user experience
   4. Ensure security and compliance with regulations
   5. Analyse service usage patterns

3. SMS Communication & Consent

We only send SMS messages to users who have opted in. You can opt out anytime by replying “STOP”. We do not share SMS consent data with third parties.

4. Data Sharing Policy

We do not sell or share your personal information with third parties for marketing.

Limited data may be shared internally or with trusted vendors (e.g., payment processors) under confidentiality agreements and only when necessary.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tools to:

Personalize and improve your experience

Analyze traffic and performance

Remember your preferences

Manage your cookie settings via your browser. For more, visit [What Are Cookies].

6. Third-Party Advertisers

Parts of the site may include content or tools from third parties (e.g., Google Ads). We are not responsible for their data practices. Please review their policies separately.

7. Your Data Rights

You have rights under laws such as the CCPA and GDPR, including to:

Access or correct your personal data

Request deletion or restriction

Object to processing or request data portability

To make a request, please contact us at the address listed below. We will respond within 30 days.

8. Children’s Privacy

We do not knowingly collect data from children under 13. If you believe a child has submitted data to us, contact us so we can remove it.

9. Security and Data Retention

We implement industry-standard protections and retain data only as long as necessary for business or legal obligations.

10. Changes to This Policy

We may update this policy periodically. Updates will be posted with the new effective date.

11. Contact Us

For privacy-related questions or data requests, please contact: